Help HN: Stripe shutting us down with 48 hours notice on a holiday skeleton crew
264 by thiscatis | 92 comments on Hacker News.
Looking for someone who can escalate a query through Stripe (I know a lof of of Stripe are reading here including pc). We process about 5-10M a month through Stripe since 2018 without issues. On the 27th of December they have given us 48 hours notice, whilst the entire company is being ran on a skeleton support crew to completely get off stripe and switch to another processor. We've been in touch with them recently and this was never brought up. We've already started the process to switch do an actual acquiring bank rather than a PSP like Stripe but there's no way this can be completed now in 48 hours, IN BETWEEN CHRISTMAS AND NY. This seems to be in line with the race to the bottom support from Stripe but pulling something like this is a new low. So hoping that someone here can escalate.
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